Terms of Service

These terms govern your use of OpenWispr software and services provided by HeroTools Inc.

Last updated: July 23, 2025

Introduction

These Terms of Use ("Terms") apply to all agreements between HeroTools Inc. ("we," "us," or "our") and you, our customer ("you" or "Customer"). You are only allowed to use OpenWispr's services if you accept these Terms.

Note: By using OpenWispr, you acknowledge and agree to these terms.

Description of Services

OpenWispr is a voice-to-text transcription software that offers:

Free & Open Source

  • • Source code access via GitHub
  • • Local processing capabilities
  • • Community support
  • • MIT License terms apply

Paid Services

  • • Pre-built applications
  • • Automatic updates
  • • Priority support
  • • Enterprise features

Service Availability: We strive to maintain 99.9% uptime for our paid services, but cannot guarantee uninterrupted access. Local processing features work independently of our servers.

User Accounts and Registration

To access certain features of our Services, you may need to create an account.

Account Requirements

  • • You must be at least 13 years old
  • • Provide accurate and complete information
  • • Maintain the security of your account credentials
  • • One account per person or organization

Account Responsibilities

  • • You are responsible for all activity under your account
  • • Notify us immediately of any unauthorized use
  • • Keep your contact information current
  • • Comply with all applicable laws and regulations

Account Termination: We may suspend or terminate accounts that violate these Terms or are inactive for extended periods.

Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms.

Permitted Uses

  • • Personal productivity and note-taking
  • • Business and professional applications
  • • Educational and research purposes
  • • Content creation and documentation

Prohibited Uses

  • • Transcribing content without proper authorization
  • • Processing copyrighted material illegally
  • • Creating harmful, offensive, or illegal content
  • • Attempting to reverse engineer paid services
  • • Sharing account credentials with others
  • • Using services to spam or harass others

Violation Consequences: Violations may result in account suspension, service termination, or legal action as appropriate.

Intellectual Property Rights

Open Source Components

The core OpenWispr software is released under the MIT License. You may use, modify, and distribute it according to the license terms available on GitHub.

Proprietary Services

Pre-built applications, cloud services, and enterprise features are proprietary to HeroTools Inc. and licensed, not sold, to you.

Your Content

You retain all rights to your voice recordings and transcribed content. We claim no ownership over your data.

Trademark Notice: OpenWispr and related marks are trademarks of HeroTools Inc. You may not use our trademarks without prior written permission.

Payment and Billing

These terms apply to paid subscriptions and services:

Subscription Terms

  • • Subscriptions are billed monthly or annually
  • • Payment is due in advance
  • • Automatic renewal unless cancelled
  • • Prices may change with 30 days notice

Payment Processing

  • • Payments processed securely via Stripe
  • • Valid payment method required
  • • Failed payments may result in service suspension
  • • You're responsible for all applicable taxes

Refund Policy

  • • 30-day money-back guarantee for new subscriptions
  • • Refunds processed within 5-7 business days
  • • No refunds for partial months or enterprise custom work
  • • Contact support@openwispr.com for refund requests

Privacy and Data Protection

Your privacy is important to us. Our data practices are detailed in our Privacy Policy.

Data Ownership

You own your voice recordings and transcribed content. We don't claim rights to your data.

Local Processing

When using local processing, your data never leaves your device. This is our default and recommended mode.

Third-Party Services

Optional cloud features may involve third-party services (OpenAI, etc.) subject to their own terms.

Data Export: You can export your data at any time. We provide tools and support for data portability.

Disclaimers and Limitations

Service Warranty

OpenWispr is provided "as is" without warranties of any kind. We make no guarantees about accuracy, reliability, or availability.

Transcription Accuracy

While we strive for high accuracy, transcription results may contain errors. You should review all transcriptions for accuracy.

Third-Party Services

We're not responsible for the performance, availability, or terms of third-party services you may use with OpenWispr.

Limitation of Liability

Our liability is limited to the amount you paid for the service. We're not liable for indirect, incidental, or consequential damages.

Termination

Either party may terminate this agreement under certain circumstances:

Your Rights

  • • Cancel subscription anytime
  • • Export your data before termination
  • • Continue using open-source version
  • • Request account deletion

Our Rights

  • • Suspend service for violations
  • • Terminate for non-payment
  • • End service with notice
  • • Modify terms with notice

Effect of Termination: Upon termination, your access to paid services ends, but these Terms survive regarding past use and obligations.

Changes to Terms

We may modify these Terms from time to time. We will notify you of material changes by:

  • Posting updated Terms on our website
  • Sending email notification to registered users
  • Displaying notices in the application
  • Providing at least 30 days notice for material changes

Continued Use: Your continued use of OpenWispr after changes become effective constitutes acceptance of the updated Terms.

Governing Law and Disputes

These Terms are governed by the laws of the jurisdiction where HeroTools Inc. is incorporated.

Dispute Resolution

Before filing any legal action, you agree to first contact us at support@openwispr.com to try to resolve the dispute informally.

Jurisdiction

Any legal proceedings must be brought in the courts of the jurisdiction where HeroTools Inc. is located.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and HeroTools Inc.

Severability

If any provision is found unenforceable, the remaining provisions continue in full force and effect.

Assignment

You may not assign these Terms without our consent. We may assign our rights and obligations.

Waiver

Our failure to enforce any provision doesn't waive our right to enforce it later.

Contact Information

If you have questions about these Terms or need legal assistance, please contact us:

HeroTools Inc.

Email: support@openwispr.com

Subject: Terms of Service Inquiry

Legal Inquiries: For legal matters, please clearly mark your correspondence as "Legal" in the subject line.